Who we are
Wentworth Laboratories, Ltd. 1 Gosforth Close, Sandy, Bedfordshire, SG19 1RB, England
Tel: 44 1767 68 1221 – Fax: 44 1767 69 1951 – Email: CustomerServicesUK@wentworthlabs.com
What personal data we collect and why we collect it
Automatically collected: When you visit and browse our website some data is automatically collected in logs to provide visitor statistics and some cookies may be set to remember useful information as you browse through our website.
Contact forms: When you complete a contact form on our website the personal information you provide is collected for the purpose of dealing with your enquiry/order.
When you speak to us by telephone or email, you may give us personal information about yourself.
What do you use data for – for example?
To provide our website design and related support services: We use basic contact data to deal with your enquiry, service your requirements and deal with associated billing and accounting requirements.
To provide domain, website hosting and email services: Basic contact data (eg name, company, telephone and email address) may be kept as necessary within domain and hosting suppliers systems to support web domain, website hosting and email services. Currently we use www.123-reg.co.uk mainly for domain registrations and either www.heartinternet.uk or www.siteground.co.uk for website hosting and email services and mainly your details are recorded on each service (rather than ours) to reflect your interest and ownership of the domain/website/email account.
We do not keep customer, marketing or prospecting databases. We do not prospect for new clients but we may from time to time contact existing customers only with information relevant to them such as changes in Google or GDPR.
We use a contact form to help you get in touch with us and request additional information on our products and services. The form collects your Name, Company, Address (optional), Telephone Number (optional) and Email Address as provided by yourself plus your IP address plus date and time you completed the form.
We also have a simple Newsletter sign-up form which just requires your email address but will also record your IP address plus date and time you completed the form. What happens – do you use a service like Mail Chimp?
What are Cookies
A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember useful information as you move through a website. Typical uses are:
- Remember items added in the shopping cart in an online store.
- Remember that you are logged in to your account.
- Record your browsing activity for analytics.
- Serve up Advertisements to you.
You can remove or block cookies using settings in your internet browser, but in some cases doing so may impact your ability to use our website. For more information about cookies you can visit www.allaboutcookies.org. We do not store unencrypted personally identifiable information in the cookies.
An IP address is a number assigned to your computer when you connect to the internet. As part of the protocol of the internet, web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser and / or type of computer you are using.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We are not responsible for the privacy policies and cookies used by other websites.
Who we share your data with
We do not share data with any other parties.
How long we retain your data
We retain data as long as is required to provide ongoing services to existing customers and at least 6 years to meet accounting requirements.
We may retain information you provided to us indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our customers may submit enquiries regarding their personal data protection and privacy to …
This policy last updated